Terms of Use/Service
1. Introduction
Welcome to Silk Estates. By making a booking with us, you agree to comply with and be bound by the following terms and conditions, which govern your use of our accommodation services.
2. Booking and Payment Terms
- Guests must provide valid identification and necessary details at the time of check-in.
- Full payment is required to confirm the booking.
- Any outstanding dues must be settled before check-out.
- Advance payments are non-refundable (refer to our Refund & Cancellation Policy).
3. Check-in and Check-out
- Check-in Time: 1:30 PM
- Check-out Time: 11:00 AM
- Late check-out may incur additional charges and is subject to availability.
4. House Rules
To ensure a safe and comfortable stay, guests must adhere to the following:
- No smoking inside rooms or common areas.
- No loud music or disruptive activities that may disturb other guests.
- No outside food is permitted on the premises.
- Guests are responsible for the safety of their dependents, children, and belongings.
- Any damage to property, furniture, or accessories will be chargeable.
- The property is in a jungle setting, and guests must follow safety protocols to avoid wildlife interaction.
5. Liability
- Silk Estates is not responsible for loss, theft, or damage to guest belongings.
- Guests must follow safety guidelines, particularly near water bodies and in outdoor areas.
- The management reserves the right to refuse service or evict guests for misconduct or non-compliance with house rules.
6. Walk-in Booking & all other Payments at Property
Walk-in bookings are allowed based on room availability. The payment mode for walk-in bookings and other payments at property will be strictly through: UPI, Instant Bank Transfers (NEFT/RTGS/IMPS)
DEBIT/CREDIT CARDS WILL NOT BE ACCEPTED