Refund & Cancellation Policy

Effective Date: 19/02/2025

Last Updated: 19/02/2025

1. No Refund Policy

Silk Estates maintains a strict policy regarding refunds:

  • Payments made for bookings, including advance payments, are non-refundable under any circumstances.

2. Cancellation Policy

Our cancellation terms are as follows:

  • Once a booking is confirmed, cancellations are not eligible for a refund.
  • Guests may request a rescheduling, subject to availability and at the discretion of management.

3. Chargebacks & Disputes

Regarding payment disputes:

  • As all bookings are non-refundable, chargeback requests via payment providers will be contested.